Pacific
New Caledonia
  • Noumea
Australia
  • Adelaide
  • Brisbane
  • Cairns
  • Canberra
  • Darwin
  • Gold Coast
  • Hobart
  • Melbourne
  • Perth
  • Sunshine Coast
  • Sydney
French Polynesia
  • Papeete
New Zealand
  • Auckland
  • Christchurch
  • Dunedin
  • Queenstown
  • Wellington
Vanuatu
  • Espiritu Santo
  • Port Vila
  • Tanna
Europe
France
  • Bordeaux
  • Brest
  • Lyon
  • Marseille
  • Montpellier
  • Nantes
  • Nice
  • Paris
  • Strasbourg
  • Toulouse
Asia
Japan
  • Fukuoka
  • Nagoya
  • Oita
  • Okinawa
  • Osaka
  • Sapporo
  • Tokyo
North America
Canada
  • Toronto
  • Vancouver
United States
  • Dallas
  • Los Angeles
  • San Francisco
New Caledonia
  • Noumea
Australia
  • Adelaide
  • Brisbane
  • Cairns
  • Canberra
  • Darwin
  • Gold Coast
  • Hobart
  • Melbourne
  • Perth
  • Sunshine Coast
  • Sydney
French Polynesia
  • Papeete
New Zealand
  • Auckland
  • Christchurch
  • Dunedin
  • Queenstown
  • Wellington
Vanuatu
  • Espiritu Santo
  • Port Vila
  • Tanna
France
  • Bordeaux
  • Brest
  • Lyon
  • Marseille
  • Montpellier
  • Nantes
  • Nice
  • Paris
  • Strasbourg
  • Toulouse
Japan
  • Fukuoka
  • Nagoya
  • Oita
  • Okinawa
  • Osaka
  • Sapporo
  • Tokyo
Canada
  • Toronto
  • Vancouver
United States
  • Dallas
  • Los Angeles
  • San Francisco

Travel Insurance

Travel at ease with Europ Assistance travel insurance!

Our partner, Europ Assistance, offers you high-quality comprehensive multi-risk travel insurance.

Insurance is available for online tickets reservations made on our website aircalin.com.

THE SERVICE

Thanks to its partnership with Europ Assistance, Aircalin offers you a bespoke multi-risk travel insurance solution: high-quality, comprehensive coverage to satisfy all the requirements of leisure and/or business travellers residing in New Caledonia, French Polynesia or mainland France. This multi-risk coverage covers worldwide travel for a period of less than 90 days. 

 

New! The travel insurance product offered by Aircalin in partnership with EUROP Assistance covers you in the event of illness such as COVID-19.

 

 

 

                                                    Tableau assurance

 

> see the table of services

 

The advantages of the Europ Assistance multi-risk product

Key points of assistance service

 

  • Comfortable sums to cover your costs

    notably for supplementary reimbursements

    of overseas medical costs

  • A wide range of services (extension of holiday, taxi fares…)

  • Coverage for all sporting activities (excepting competitions)

  • Many cases covered for early return

    (accident at home, hospitalisation of a professional replacement, a terrorist attack or natural disaster within 100 km of your destination…)

  • All the professional experience of EUROP ASSISTANCE

    at the service of your clients (since 1963, medical experts available  24/7, ISO 9001 certification, crisis management experience…).

 

 

Key points of insurance coverage

  • Missed flight (contribution to the purchase of a new ticket of up to 80% of the price of the initial ticket)

    impossible departure or return

  • Theft of sports equipment

    during the holiday covered as losses of expensive goods, for up to €1,000 per person insured (excluding fishing rods) 

  • Delayed baggage delivery

    > 24h (purchase of basic goods for up to 29.833 xpf /€250)

  • Coverage of cost of reissue of identification documents

    in case of loss or theft (17.900 xpf /€150)

  • Limited franchise

 

 

PRICES AND SUBSCRIPTION

A comprehensive insurance service at an attractive price

 

Average total ticket prices for the booking in XPF, tax inc.

Optional multi-risk subscription in XPF,

tax inc per passenger.

0 to 200,000 6,900
200,001 to 477,000 11,500
477,001 to 835,000 16,100

 

Return ticket price in €, tax inc.

Optional multi-risk subscription in €,

tax inc.

0 to 1,676 57,82
1,677 to 3,997 96.37
3,998 to 6,997 134.92

 

 

 

HOW TO SUBSCRIBE?

On our website, when you buy a ticket site. If your flight is eligible, this insurance will be automatically offered when you buy your ticket online.

Conditions

Terms for the subscription to the contract

  • Subscription with the purchase of the aircraft ticket

  • Subscription offered only for return flights

  • Maximum duration of the holiday covered => 90 consective days

  • Coverage of leisure or business journeys throughout the world (excepting war zones, etc.)

  • The insured persons must live in New Caledonia, French Polynesia or in mainland France.

 

Terms for the modification of the contract

  • The insurance contract can be changed but not reimbursed (except for a multi-insurance cancellation clause activated within 14 days and online sales)

  • The change is linked to the change in the aircraft ticket (change accepted by the Company)

 

> see details in the general terms and conditions

 

What to do in case of …?

Need of assistance:

 

In case of medical emergency, you must contact the local emergency services, then

 

  • Contact EUROP ASSISTANCE

    24/7 at + 33 1 41 85 86 51

  • Warning!

    Only services provided by (or with the agremeent of)  EUROP ASSISTANCE will be covered.

 

Making a claim:

      Cancellation

      In case of cancellation of your flight, your must first:

      notify AIRCALIN

      then in the 5 days following the incident preventing you from taking your flight make the claim online on the website.

 

      EUROP ASSISTANCE within 2 consective working days of the accident or incident.